Data centers and company headquarters in Germany
Our promise: #nobackdoor
With each user, you automatically receive an additional 50 GB (in the business model) or 100 GB (in the advanced model) of storage space, which automatically amounts to a joint limit. With 10 users in the Advanced model, you therefore have 1 TB (1,000 GB).
The total limit is calculated so that even a user alone can use 900 GB or more, for example. As an administrator, you can individually limit storage usage per user. If required, the memory can also be increased independently of the users. Please contact us about this.
Yes, in this case, please contact us directly by email at vertrieb@securecloud.de with your requirements (number of users/ total memory required). We would be happy to make you an offer.
Yes, you can add more users at any time. These are calculated and added to your contract.
You can pay by SEPA direct debit, on account (bank transfer) or credit card (Visa®, MasterCard®, American Express®).
We operate our servers exclusively in German data centers. The main location of our data center is in Nuremberg, Bavaria. For more information, see the About Us page.
Since you store your data in other data centers, it depends on which company you entrust your data to. For companies based in the USA, for example, you must expect that they will be opened and viewed by other authorities.
As a German company, we are bound by the strict German Data Protection Act (BDSG new) and the GDPR and pay great attention to the security of our customers' data. We also use a special encryption algorithm that does not even store the password for the encrypted data on our servers when you activate this.
It is therefore impossible for us - and third parties - to access your data at all. This process is therefore also known as end-to-end encryption or zero-knowledge encryption.
Finally, it should be mentioned that we are audited annually by various external audits. We are also proving this to our customers, for example as part of ISO 27001 certification.
We focus on ease of use, so that our solution can be used very easy by any user. This increases acceptance by your end users and safes time for your IT department. Our basis is a high level of data security through encryption and various certifications (e.g. ISO 27001).
We also want to protect the environment and pay great attention to the use of renewable energy, which powers our servers. A number of innovative features also set us apart from other competitors on the market. This is also shown by our consistently positive reviews and the german Innovation Prize, which has been awarded to us for the third time so far.
Of course! We would be happy to help you. Please send an email to sales@securecloud.de or call +49-9181 — 27 308 -0.